Human Resource Management (HRM)
HRM is both an academic theory and a business practice that addresses the
theoretical and practical techniques of managing a workforce. HRM
involves ensuring that your employees have the right knowledge, skills and
motivation to perform effectively.
Services
At Gateway for Business, we aim to help the manager face the everyday challenges
and to help you develop systems and procedures that focus on your staff that in
turn focus on your customers and your profitability. Our advisers can
work with you and your staff to ensure the best policies and procedures are in
place for your company's success.
Information
Recruitment, Selection & Induction
Performance Management
Leadership and Management
Developing your staff
Planning
Communication
Policies and Procedures
Recruitment, Selection & Induction
Employing the wrong people can cost the company time, money and profitability.
Finding the right staff to meet the needs of the business can be difficult and
then retaining them can be a challenge. Using the most appropriate selection
methods and adhering to the legal issues involved in recruiting and employing
can be time consuming.
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Performance Management
Successful monitoring and managing the needs and performance of staff can lead
to higher productivity and reduced recruitment costs. Performance management
helps people to be clear about what the company plans are, communicates what is
expected of them and shows them how they are making a difference.
Providing staff with benefits, rewards, incentives and positive feedback can
help your business improve productivity, increase morale and reduce absenteeism
We can help to identify and implement the most appropriate performance
management system for your organisation. We can also monitor and evaluate how
effective the system is working and give feedback on how to make improvements.
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Leadership and Management
What is good leadership?
This is about the ability to lead and motivate your staff to be effective in the
workplace. It is about setting and communicating your own values and ethics and
giving clear guidance to your staff.
Many people start their own business and develop their own style. But as a
business grows and changes, then leadership and management skills need to
change as well.
Understanding your own style, identifying the skills that you wish to develop
and implementing a plan of action is our first target. We also need to take
into account your own learning style and type of learning required.
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Developing your staff
Ensuring that all staff has the correct skills and knowledge can make employees
and employers more effective. Particularly in small firms, it is important that
employees become fully effective as soon as possible. We will work with you to
develop and implement company development plans and then looking at individual
training skills requirements.
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Planning
Identifying, Planning and communicating the needs of the Business and in turn
the skills and knowledge that people will need, can have a positive effect on
the profitability and efficiency of the business.
We are able to advise, consult and support the planning process and to help
implement the actions.
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Communication
Most employees need guidance in their jobs, but keeping employees informed about
other parts of the business is just as essential and can contribute to the
efficiency of the company. Poor communication is one of the most common
criticisms employees have about the business they work for. This can lead
to misunderstandings, poor performance, low morale and wasted time. Just as
seriously, poor communication could mean that you are breaching employee rights
and breaking the law.
Employee surveys, communication audits and team-building exercises are just a
few of the area’s that we can help with.
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Policies and Procedures
Having clear company rules, benefit both employer and employee. They ensure that
everyone understands what is acceptable and unacceptable. They also make sure
that the employee’s conduct and performance meets minimum
performance levels. Current employment law impacts across procedures for
employees from the start to the finish of their employment. For example:
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Recruitment and Selection
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Discipline and Grievance
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Contracts of Employment
Regular changes and amendments to Employment law make policy development and
review essential. Employment law cuts across most policies and
procedures. Please see ‘Legal’ section for further information on
employment law.
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